My car would not start on Sunday, August 27th. I tried it again on Monday. It still did not start. My daughter said that it did not sound like a battery but it could be the fuel injector pump. I called AAA and had it towed to Middletown because it's closer than Eatontown. They called to give the price to run the diagnostic. Of course it was the fuel injector. They needed to order a part. So far so good. Then things went south. My daughter was told that the part came in late in the day and the car would be ready the next day. OK. The next day she's told that the part just came in that morning. Someone's lying. They kept promising it but it was never done. Finally it was done on Saturday. My daughter went to pick it up with a signed blank check. They would not accept it because it was a "starter check." First of all, a starter check has a name typed in or hand written. This was a printed name on a check with a high number. Obviously an established account. A check with only a name is often known as a line check. This same account paid for AAA membership but can't pay for repairs. This greatly inconvenienced me as well as my daughter. She finally gets the car home and the gas gauge is not working. No doubt things were not lined up properly. These people are not fit to repair cars and their customer service is horrible. Lying is never acceptable. I don't know what I would do if there was no AAA in Eatontown! Don't waste your time in Middletown. Never again!
Came in for an oil change and car ran rough for a few days after. Really nice folks there. But when I turned the card over to them I Specifically asked them to Only charge the oil and Not touch Anything else and Not try to upsell me Anything. They didn't follow that very simple instruction
First time there to have my battery changed today. The facility is clean and staffs were friendly and efficient. I would like to give a five stars if they were sure about the labor cost beforehand.
I have had two issues with my 2006 Jeep Grand Cherokee within the past three months. On both occasions the people here fixed and returned my vehicle within 24hrs. Price is the same as the field. I'll continue to use them
Horrible service, twice I've used your services and you don't show up the time that is set always a hr or two hrs late your company needs to be honest with arrival timea
Aaa Middletown Car Care Insurance Travel Center is a US Travel Agency based in Middletown, New Jersey. Aaa Middletown Car Care Insurance Travel Center is located at 889 NJ-35, Middletown, NJ 07748, USA.
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